CrownPlay Casino Review

Pros & Cons of CrownPlay Casino

Before jumping into the gameplay on this platform, we recommend taking a moment to weigh the key pluses and minuses we found during our review.

• Crypto support

• Diverse game library

• Mini bonus games

• Dozens of jackpots

• No native app

• Limited tools for responsible gaming

How Do I Start Playing at CrownPlay Casino

The registration process requires you to fill out two forms, which can be completed in less than a minute. You can register from both PC and mobile. Here are the steps to follow:

1. Use the link on this page to be redirected to the official CrownPlay website.
2. Click the ‘Register’ button in the top right corner of the home page.
3. Choose the welcome bonus to claim, as separate offers are available.
4. Fill in the registration form following the instructions.
5. Tap the ‘Next Step’ button.
6. Select the currency.
7. Finalise the process by hitting the ‘Create Account’ icon.

You can now return to the site and complete the CrownPlay Casino login. Use the ‘Log In’ button in the top right corner of the web page. If you forget your password, you can reset it from the login form. After entering the platform, you can try most of the games in demo mode. To play for real money, you need to make a deposit.

What to Expect from CrownPlay Casino

During our CrownPlay Casino review, we applied our comprehensive evaluation methodology, built around eight key pillars. These are the criteria our team focuses on:

Security & Licence

Rabidi NV uses the Curaçao (Netherlands Antilles) licence for all its brands, including CrownPlay. This means it offers legal services and is regularly audited by an official authority. 256-bit SSL encryption is used on all website pages, and PCI-DSS standards protect payments. These basic features will ensure that users’ personal and financial information remains safe.

As cryptocurrencies are supported, we would have liked to see a provably fair feature and a fairness certificate from independent auditors (e.g. eCOGRA), but as of the date of writing, such information was unavailable.

Games & Software

The game library is one of the strengths of CrownPlay Casino. It works with more than 80 providers and offers 6,000+ titles. The list of vendors is quite long, but the most numerous are Microgaming (637), Spinomenal (548), Pragmatic Play (451), Play’n GO (373), and Yggdrasil (311). The vast majority of them are reputable and top-tier brands.

While the number of games is impressive, they are also satisfying in quality and variety. The slots category contains the largest number of activities, but you can also find hundreds of options in other categories (tables, instant, live dealers). Jackpots have their own dedicated page and even include entertainment guaranteed to pay out every 24 hours.

Except for the live-streaming titles, you can try all the gaming content (around 5,500 options) for free in demo mode, and you don’t need to register for this. They can run on web browsers without requiring a separate program or application. Overall, the CrownPlay game roster gets a thumbs up from us — it offers something for everyone and exceeds a certain level of quality.

Bonuses and Promotions

The brand offers an exclusive welcome pack of 125% A$1500 + 200 free spins + 1 bonus crab for new players with a code ‘SLOTOZILLA’, along with weekly reload and cashback bonuses. Additionally, there are special CrownPlay Casino bonus deals tailored for specific game types, like roulette, and categories such as live dealer games. The promo selection is quite satisfying, and the terms and conditions are clearly laid out, making it easy to understand the wagering requirements. The website also features a VIP Club, with the first three levels accessible to all players, while the higher levels are by invitation only.

Banking Options

You can use credit cards, e-wallets, voucher codes, bank transfers, and cryptocurrencies for deposits and withdrawals. The minimum limit for both transactions is the same (A$30), and the maximum limits vary depending on the chosen method. We can say that the withdrawal time is, on average, 4 days, but the first three days are dedicated to reviewing and approving your request. So, if this process is completed faster, it is possible to cash out in less than 48 hours. However, keep in mind that cashouts require identity verification.

Mobile Gaming

The brand does not have a native app for iOS or Android. However, it supports the PWA option. If you visit the website with a mobile browser and tap the ‘Create Shortcut’ link at the bottom of the homepage, a shortcut will be added to your device’s home screen. You will have direct access to the casino’s mobile site when you hit it. In general, it is a similar experience to using a native app.

This approach can be used on all handheld gadgets, regardless of model or operating system. There are no special CrownPlay Casino bonus deals or privileges for mobile players, but you can get a smooth and satisfying experience. There is no difference between platforms regarding performance and features, so you can get the same gameplay on PCs and smartphones.

Getting Assistance at the Platform

There are three channels you can use to reach the support team:

• Live chat (available 24/7 via website)
• Email (available 24/7)
• Social media (via the official X and Instagram accounts)

We were able to contact an agent through the live chat in a maximum of 3 minutes, and all our emails were answered in an hour. Getting a response on social media is faster — around 15-20 minutes. Overall, the support agents were kind and professional, and they were able to resolve our issues within a short time.

Other Important Features

The casino has a VIP Club, which consists of five levels. When you sign up, you automatically become part of it, and you can level up by making deposits and continuing to play. You need to be invited to reach the fourth level because you can unlock a personal VIP manager feature. The first three levels don’t really offer much in the way of benefits — you just get higher cashout limits.

There are also tournaments organised weekly, bi-weekly or monthly. You can find multiple events to participate in at any given time. Some have cash in the prize pool, while others — casino credits. You can also earn the latter by completing certain achievements (challenges). There is also a mini-game called Bonus Crab — for A$20, you can play it and win bonus money, free spins or cash.

Self Exclusion Tools

Our experts did not find any evidence that the casino cooperates with a problem gambling organisation or includes a link to such on its website. However, you can access self-exclusion tools from your profile page. These can be used to restrict the types of games you can have fun with, the amount of time you can spend playing, and the money you can wager or lose. You can also suspend your access to the site for a certain period of time or permanently by contacting customer service.

Our Verdict: Is CrownPlay Casino Worth it?

We believe CrownPlay Casino offers a solid experience for casual and seasoned players. With its extensive library, supported by A-list software brands, users can expect a diverse and enjoyable gaming selection. The modern design and mobile compatibility enhance the playtime, making navigation uninterrupted on any device.

The support of cryptocurrency, regular promos, and a VIP Club with tiered rewards adds value, especially for those looking for variety and incentives. While there are areas for improvement, such as the lack of a native app, limited responsible gaming tools, and the absence of information about a fairness certificate, CrownPlay still delivers a strong platform that caters to a wide range of preferences.

Overall, it is a great choice for those Australian players seeking a modern, feature-rich destination with a generous welcome deal and plenty more in their sleeve.