General Overview
If you are looking for a really regal and majestic online casino, make your way to the 21Grand Casino today.
The red carpet awaits you as you make your way into the casino via the homepage and you are immediately faced with the choice of playing at the casino in either the instant or downloadable version. The 21Grand Casino was established in 2009, it is licensed in Curacao and the casino games are provided by the Rival and Betsoft gaming software companies.
The casino has a really enormous welcome bonus that includes a 300% match bonus as well as free spins. The customer is the number one priority at the 21Grand Casino and this is evident to all players at the casino.
21grand Casino Games
The games at the 21Grand Casino can be enjoyed in both an instant version as well as by downloading the games onto your computer. The casino boats a large library of games that have been divided into seven game categories; I-slots, classic slots, video slots, progressive slots, video poker, table games and specialty games.
The I-slots are interactive slots games that tell a story or have a major theme and feature different endings, notable examples are Spy Game and Hole in Won. The casino has a great selection of classic slots with one payline and 3 reels including Gold rush and Sevens and Bars. The video slots with 5 reels are probably the most popular of all the slots games, popular titles include Atomic Age and Rushers Gold. The ever popular progressive slots with their fast growing enormous progressive slots are also popular at 21Grand; popular titles include Major Moolah and Money Magic.
All of the popular card and dice games found at the land based casinos are offered at 21Grand including Blackjack, Roulette, Craps and Pai Gow. The video poker games on offer include Aces and Faces and Jacks or Better.
A variety of specialty games such as Keno, Scratch Cards and Sudoku are also offered.
The games at the casino can be enjoyed for real money as well as just for fun and the entire casino games are enabled by a sophisticated random number generator that ensures all of the games are fair and honest.
Although this casino does not offer one of the largest game selections, there are certainly enough games to choose from and all of the games come complete with first rate graphic and sound effects as well as a smooth gameplay.
21grand Casino Bonuses and Promotions
The 21Grand Casino will greet you with a truly royal welcome. All new players at the casino can take advantage of the very generous welcome package that totals an enormous 300% match bonus of up to €2,000! This means that if you open your account and place a first deposit of €200 in the casino, the casino will award you an extra €600 and you can begin playing with a total of €800.
The promotion can be easily claimed through the cashier section of the casino and if at any time you have any problems or queries you can contact the customer service section of the casino. You will need to make a minimum deposit of €25 before you can begin to play.
Other promotions at the casino include a weekly slots tournament that runs every Thursday with match bonuses of 101%, 202% and 303% to be won as well as a top prize of €1,000.
There are also daily bonuses awarded to you on a daily basis. In fact, every time you log into your account the casino will award you with a personalized bonus just for you.
Every time you deposit money at the casino you will be awarded comp points that once accumulated can be exchanged for cash prizes and exclusive prizes including trips and holidays abroad.
VIP casino members will be eligible for large rewards and bonuses. If you are invited to join the VIP club you can also take advantage of free vacations, 30% weekly cash back and higher betting limits.
Payments and Withdrawal Methods
Deposits at the 21Grand casino can be made in a number of different currencies including US dollars, Euro, GBP and ZAR. The banking system at the casino is very easy to use even for first time players. In addition, you can transfer funds with peace of mind that the casino uses the highest security measures. The casino uses the very latest technology to make sure that all of your details are 100% secure.
The wide range of payment options includes visa and debit cards as well as a variety of e-wallets such as Neteller, Skrill, Eco and Ukash. There is a €25 deposit minimum.
When it comes to withdrawals the payment options are slightly more limited and they include a variety of e-wallet options such as Eco, ClickandBuy, Neteller, Skrill and UseMyBank.
When processing a withdrawal request you will be required to submit proof of identification. The withdrawal process can sometimes take as long as 18 days.
There is a maximum withdrawal of 10,000 credits per month and 1,500 credits per request. All deposits must be wagered 1x the sum of the deposit in order to be eligible for a withdrawal.
21Grand Casino welcomes online players from many different countries; the countries that are restricted from playing at the casino include Afghanistan, Albania, Algeria, Belarus, Cayman Island, China and Greece.
21grand Casino Customer Support
Before getting in touch with a customer service option when you are in need of assistance, it is a good idea to check out the comprehensive FAQ section. This section answers many of the questions you may have including how to download the casino onto your computer, how the casino protects your privacy and security and how to deposit and withdraw money from your casino account.
If your query is not answered in the FAQ section you can contact a member of the casino support who are available around the clock to answer any questions you may have.
The easiest way for you to contact the support staff is by clicking on the ‘live chat’ button that appears prominently all over the casino site. You can also contact the support staff via email – for general queries email [email protected] , for issues specifically concerning payments such as deposits and withdrawals you can contact the casino at [email protected].
If you prefer to speak to a member of the support staff in person you can call on one of the following numbers:
- International calls – +1 718 732 0154 / +1 312 818 3446
- German Hotline – +49 89 2351 4722
- French Hotline – +33 (0)1 789 00368
- Spanish Hotline – +34 91 290 1420
The support staff are always on call and have been trained to answer any question you may have in a fast and courteous manner.
