General Overview
Atlantic casino was launched back in 2015 with a widely applauded campaign featuring their core ‘Be a VIP’ message. Essentially Atlantic were determined to build their business by offering players the chance to be treated as a VIP regardless of their balance size. More than a year on we can see that this has been a real success as the casino is very much still a force to be reckoned with. It’s large player base and diverse games library fused with that excellent service culture really does create the foundations for a casino that probably has a lot more growing to do. We dived deep in to the heart of the casino with a few deposits and some conversations with the service team to find out exactly what’s bringing players to Atlantic. We were quite surprised by what we found overall and we think that you probably will be too. Atlantic are a relatively lesser known casino which is actually quite surprising considering what’s on offer! Read on to find out exactly why you should consider a new account with Atlantic today.
Atlantic Casino Games
Atlantic casino really care about giving their players what they want. This is essentially the core concept behind the casino. It means that the casino don’t make gigantic profits but instead offers a nice, steady, fair and attractive platform. This is something we seldom see in the casino industry so it’s actually a breath of fresh air.
The library itself boasts a huge selection of big name slots, exciting table game variants, all the classics and a selection of unusual alternatives to make the whole package even more tempting. The games list includes a wide selection of the best titles out there from all over the world. This is achieved by working closely with several developers rather than being limited to one or two. This creates a huge amount of extra work for the casino but it’s worth it because it means that players have a massive choice making them more likely to continue using the casino. Game developers like NetEnt, NextGen, BetSoft, ELK and others are regularly featured making Atlantic one of the most diverse gaming spaces in the online universe.
There’s far too many big name slots to mention here but we found the DC comic options to be very interesting. These themed slots developed by the lesser known ‘NextGen’ offer a fantastic opportunity to play alongside your favourite superhero characters. Games such as ‘The Green Lantern’, ‘The Flash’ and ‘Batman’ really got us excited about this casino which is something that doesn’t happen all that often.
Atlantic casino is very accessible too. The mobile casino functions well on most mobile devices including android and IOS compatibility. There’s more than 100 games available on the mobile casino which are selected from the most popular games at the casino and the list is updated regularly. If you’re a desktop player then you can choose to either play using the browser based system or the downloadable version if you prefer to play directly from your computer rather than your browser.
Bonuses and Promotions
Atlantic have customer satisfaction at the heart of their entire operation and promotions are a very big part of that. One of our first thoughts when we heard about the launch of Atlantic last year was that it doesn’t matter how nicely they treat their players, if they don’t have the promotions to back it up then it just won’t work. We really didn’t expect the casino to perform as well as it did. So why were we wrong? Well, in a way we weren’t wrong. The casino DOES have the promotions to back up their ‘Be a VIP’ strategy and it’s worked really well.
Upon your first deposit at Atlantic you will receive a welcome bonus of 100% worth up to €500. Ok, so maybe that sounds like a good bonus but it’s hardly groundbreaking. Actually, we need to look a little closer to understand why this is such a good casino for promotions. First of all, that 100% bonus is really not restricted very heavily by the bonus terms and conditions meaning that you can really get some value out of the extra funds. The bonus is also completely automatic so no bonus codes are required. Simply make your first deposit and your balance will automatically double.
Atlantic also offer a promotions calendar which acts as a kind of planner for players to use to time their deposits. IT tell you which day each promotion is open to existing players so that you can decide which promotions you would like to activate and plan to deposit on that day. Free spins, bonus cash and extra deposit bonuses are all featured here with the addition of some unusual and interesting promotions to look out for.
Payment and Withdrawal Methods
Banking with Atlantic really is a hassle free experience free from the worry of security issues or long waiting time for processing. Deposits via most methods are instantly credited to your balance and withdrawal takes between 2-5 working days which is an improvement when measured against some of the mainstream options. Players can make a minimum deposit of €20 and a maximum of €7,000 which is a good range considering few people deposit less or more than those figures. The casino is available worldwide with the exception of The United States, Israel, Turkey and Singapore.
Atlantic take their security measures very seriously, as they should do. Player details and financial transactions are heavily guarded using state of the art SSL and 128-bit data encryption. This means that worrying about your financial security while gaming online is a thing of the past. Well, so long as you play at Atlantic.
The casino offers an interactive cashier system where players can select their country of origin and the casino displays the methods most suited to that player. The most popular of these methods include Skrill, Visa, VisaElectron, MasterCard, Maestro and PaySafeCard.
Atlantic Customer Support
The customer service department is where Atlantic Casino really shines. The casino offers a range of options including live chat, telephone support and emailing. Each system is operable 24 hours a day, 7 days a week and is looked after by a highly qualified team of multilingual Atlantic Casino experts.
On arrival to the casino we were greeted instantly by one of the customer service agents who asked if we were new to the casino or if we already had an account. The agent then directed us through the easy process of setting up a new account and explained how the promotions worked and what we could expect in the future. We also took the liberty of asking a string of seriously difficult questions, all of which the agent responded to quickly and politely. We must have been getting on his nerves in truth but he stood true to his position and made us feel at home. It’s often the case that you feel a little like your troubling the live chat agent when you contact them at a casino however the agent we spoke to at Atlantic really cared about the product he was representing and was extremely helpful and professional. We essentially concluded that the ‘Be a VIP’ campaign was more than just a gimmick. It’s still in full swing.
