CasiGO Casino Review

CasiGO is a new online casino from White Hat Gaming Limited, a state of the art iGaming company responsible for award-winning gambling sites like Captain Spins and Johnny Jackpot Casino. CasiGO was launched in August 2020 and boasts two licenses from the Malta Gaming Authority (MGA) and the UK Gambling Commission. There are over 1500 games from about 100 of the top software providers, courtesy of the White Hat platform. However, CasiGO isn’t just a copycat of its sister sites. The casino stands out with a clear website design and payment methods that are fast and effective. If you’re into real money gambling, the latter is reason enough to give this casino a shot.

Editor’s Verdict

With hundreds of online casino sites available on the market, it’s hard to make a strong impression on players. Having a casino website that’s pleasant to look at is the first move, and CasiGO certainly caught my attention, featuring a beautiful display set in a white background with vibrant colored icons. The layout is uncluttered and easy to navigate, with the most attractive offerings within sight.

Also within sight was the live chat icon that’s available round the clock, even on holidays. Not only was the customer service easy to contact, but also the casino representatives I interacted with were knowledgeable and timely in their replies. In my expert opinion, CasiGO casino thrives on offering a simple gameplay experience and backs it up with a solid offering of all the essential factors that players look for in a casino – bonuses, games, payment methods, etc. The casino name is also another highlight, as it’s pretty catchy and easy to recall.

Pros and Cons

• User-friendly website design

• 24/7 live chat

• MGA and UKGC licenses

• Large collection of games

• No telephone line

• No long-standing reputation

Registration Process at CasiGO Casino

As a real money casino, CasiGO requires players to sign up and create an account before they can begin playing games. Not to worry, though. The casino has streamlined the process, so it only takes a minute to complete, following these four easy steps:

• Click “GO PLAY” – It’s hard to miss the register icon as it’s clearly highlighted at the top of the homepage. Simply tap the “GO PLAY” button, and a pop-up window will open.
• Enter your details – You’ll need to fill in your name, surname, email, username and other personal data.
• Pick a currency – Since the casino is available in multiple regions, it also offers multiple currencies. So choose your preferred one.
• Sign up – Finally, hit the Sign up button to open your new player account.

Providers

Game providers are the number one indicator of the quality of gaming experience you’ll get at an online casino. CasiGO sources its games from industry giants that have a concrete reputation among players, including:

• Microgaming – Microgaming came out in 1994, just around the time online casinos took off. The company currently has thousands of games for both land-based and online players, so they excel in both quality and quantity. They are the brains behind the popular progressive jackpot slot Mega Moolah and generally create games with lucrative payout rates.
• Blueprint Gaming – This UK based game company was founded in 2001 as a subsidiary of the German Gauselmann Group which has over 50 years of iGaming experience. Blueprint is strictly a slot game developer, and their most popular games to date include Fishin Frenzy, Eye of Horus, and Rick and Morty Megaways. They also offer plenty of branded slots and are the game provider with the largest number of titles featuring the Megaways mechanic.
• Play’n GO – High tech visuals, interactive 3D animations, and immersive sound effects sum up Play’n GO’s online slots, many of which are award-winning titles. The developer sprung up back in the 90s and has remained relevant through the years. Besides slots, they also provide several other online gambling products.
• NetEntertainment – A pioneer of innovative gaming since its establishment in 1996, NetEnt is one of the top software providers in the realm of iGaming. Gonzo’s Quest, Starburst and Blood Suckers are some of its most notable slot titles. The company also has an array of table games and live dealer games.

There are nearly 100 game providers responsible for the games available on the site. Apart from the leading names mentioned above, there are also several promising game companies that are less widespread but deliver quality nonetheless. Notable names are Red Tiger Gaming, Thunderkick, Iron Dog Studio, etc.

CasiGO Games

Players can access over 1500 games, which is a considerable number, especially for a new casino. The majority of titles available are online slot games. However, the casino aims to cater to all kinds of players, so there are many games from other categories as well.

Slots

From classic slots to video slots, 3D and progressive slots, the casino has every kind of game that could interest players. You can also find titles with 3-reel grids, 5-reel grids, or the cluster pays setup. When it comes to genres, there is no scarcity either.
Here are the top slots available at the casino:

• Starburst
• Reactoonz
• Agent Jane Blonde Returns
• Blood Suckers
• A Pirate’s Quest
• Mystery Museum
• Leprechauns Gone Wild
• The Wings of Ra
• Book of Dead
• Narcos

If you’re looking for big jackpots, the top progressive slots at the casino are Buffalo Rising Jackpot King, Monopoly Big Spin, Mega Moolah, and Mega Fortune. There’s a special section dedicated to jackpot games at CasiGO, and the casino also displays the current jackpot amount. So you know what you stand to win if luck shines your way.

Table Games

The table games category is filled with blackjack, roulette, baccarat, craps, and table poker variants. Some of the top played titles are:

• European Roulette
• Blackjack Classic
• Double Exposure Blackjack
• Caribbean Stud Poker
• Ultimate Texas Hold ’em
• 3d Baccarat
• Three Card Poker
• American Roulette, etc.

Other Games

Here are some of the other casino games you can find on the site:

• Keno
• Sic Bo
• Scratch Cards
• Bingo

Video poker is also a popular choice at the casino, and if you’re into gaming machines with challenging gameplay, you can try Jacks or Better, Deuces Wild, Joker Poker, All American, etc. Finally, the casino’s offerings extend to virtual sports betting options like virtual racing, tennis, rugby scores, and more.

Live Dealer Games

Evolution Gaming powers the CasiGO live casino, and there are a few live dealer games from NetEnt and Microgaming too. With such renowned game companies at the helm of affairs, the games present are super exciting, to say the least. They include:

• Live Roulette
• Live Blackjack
• Monopoly Live
• Deal or No Deal
• Dragon Tiger
• Live Dream Catcher
• Texas Hold ’em Bonus Poker

CasiGO Bonuses and Promotions

Bonuses are all but lacking at the casino as there are numerous offers for both new customers and returning players. As with all online casinos, the purpose of casino bonuses is to attract players and keep them loyal in the long run. Here are the various kinds you can find at CasiGO:

Welcome Bonus

The welcome bonus for new players is actually a welcome package with deposit match offers and free spins combined. You can benefit from $1,100 + 375 free spins across your first four deposits as follows:

• 1st deposit – 200% deposit match bonus up to $200 + 100 free spins
• 2nd deposit – 50% deposit match bonus up to $200 + 50 free spins
• 3rd deposit – 75% deposit match bonus up to $200 + 75 free spins
• 4th deposit – 125% deposit bonus up to $500 + 150 free spins

To activate each stage of the welcome bonus package, you need to make a min deposit of 20 dollars. The free spins are playable only on Play’n GO’s flagship slot, Book of Dead.

Special Deals

CasiGO offers several promos on a daily, monthly or seasonal basis. Since only newcomers are eligible to claim the welcome bonus, subsequently, you can benefit from special promos like daily free spins, daily cashback rewards, weekly tournaments, etc. You should browse the promotions page regularly to stay abreast with the latest offers.

Loyalty & VIP Promotions

There’s also a tiered loyalty program at the casino. Players can earn comp points and win loyalty rewards as they move up the ladder. At the topmost tiers, the casino offers VIP perks like dedicated account managers, higher betting and withdrawal limits, and personalized gifts.

Bonus Terms and Conditions

Bonus terms and conditions are an essential aspect of online casino bonuses because they determine if the offer is worthwhile or not. CasiGO bonuses come with a 35x wagering requirement for both match deposits and free spins. Besides the wagering requirement, there is a $5 max bet limit when using bonus funds. Also, free spins winnings are capped at the monetary value equivalent to the number of bonus spins awarded, for instance, a $100 max win for 100 free spins, a $50 max win for 50 free spins, etc. It’s also worth noting that Skrill and Neteller deposits are not eligible for bonus claiming.

We advise players to clearly read the terms and conditions as any infringement could annul the bonus and its winnings. That said, although there are multiple restrictions attached to the bonuses, it’s not impossible to profit from them.

Customer Support

The customer service team at CasiGO is available 24/7 through the live chat option. Support is also available through email, with a turnaround time between 1 – 3 days. Alternatively, you can find answers to basic questions about the casino on the FAQ section. Customer support is not limited to the English language but is also available in Finnish, German, French, Norwegian, and Spanish.
Players can contact the casino using any of the following methods:

• Live chat – available round the clock
• Email – [email protected]
• Phone – Not available
• FAQ section – available for standard inquiries about bonuses, registration, withdrawals, etc.

Mobile Casino

The mobile casino is practically identical to the desktop version. You can play almost as many games and claim just as many bonuses on all mobile devices. The casino provides a seamless interface void of lags for Android, iOS and Windows smartphones. There is no mention of a software app, but the mobile casino is accessible in instant play using your web browser.

Withdrawals and Deposits

The deposit and withdrawal options made available to each player at the casino depends on their geographical location. This means you could have access to more or fewer options. The table below shows the most popular payment methods, their functionality and limits.

Deposits are instant, whereas the average payout time is 1 – 2 days. E-wallets offer same day payouts, so you may want to opt for that if you need to get your winnings credited to your bank account as soon as possible.

Licensing Info

It’s easy to verify the legal status of the site. All you need to do is scroll to the footer to check for the appropriate licensing logos. Being licensed by two of the most reputable authorities in the industry, the MGA and the UKGC, CasiGO casino is undoubtedly a safe place to enjoy some real money gambling. Safety and security is a consequence of licensed casinos since they are obligated to implement adequate security protocols, such as SSL encryption and malware protection. Besides, licensed casinos are regularly audited to guarantee that games are not manipulated, and all outcomes are random. CasiGO is tested by eCOGRA.

Responsible Gambling

Advocating responsible gambling is important in order to curb problem gambling, and CasiGO provides measures such as deposit limits, self-exclusion limits, timeouts, account tracking and a reality check mechanism. Players are free to activate any of these measures under their profile, and in the worst-case scenario, there is the option of permanent account closure. Apart from the measures available at the casino, here are some tips to help you gamble responsibly:

• Set aside a separate account for your online gambling, so you never have to dip into funds meant for other purposes.
• Have a bankroll management strategy to regulate how much you spend per bet.
• Seek help from responsible gambling organizations like BeGambleAware.org, Gamble Anonymous, Responsible Gambling Council, etc.

Things to Improve

Even the best sites aren’t perfect, and CasiGO has several imperfections of its own.
Firstly, we didn’t find any telephone line to contact the casino directly. Secondly, there were limited withdrawal methods compared to deposit options. Although the methods available are popular and internationally recognized, it’d be nice to have a broader range of cashout options to accommodate more players. Thirdly, the bonus conditions seem a bit stringent, especially since Neteller and Skrill deposits are restricted.
Although these drawbacks don’t necessarily make the casino less exciting to play at, their presence would offer gamers a richer online gambling experience.

Conclusion

Playing at this site is anything but a mediocre experience, from the attractive website interface to the massive gaming portfolio and an array of masterful game providers. The welcome bonuses are generous too, and the banking options (deposits and withdrawals) and customer service are dependable. Overall, CasiGO casino is a great place to play if you’re a first-time gambler. And for the seasoned lot, it’s a fantastic gambling destination where you can access the best games on the market, all on a single platform.