General Overview
Malibu Club Casino is a Curacao-based online gambling site that recently acquired a license from the AntillePhone N.V., which is regulated under the Government of Curacao.
Owned by Audeo N.V. and managed by Merus (UK) Ltd., Malibu Club online casino has been around for nearly 10 years, since its launch in 2010. However, throughout the years, the casino has been subject to a lot of scrutiny regarding player security, primarily because it lacked proper licensing. But now, it got a valid license and a refreshing new website theme that is a semblance of the actual Malibu casinos.
From all the new improvements, it pretty much seems that this site is bent on taking things more seriously and establishing a solid reputation, primarily targeting a US faced customer base.
The moment you land into the Malibu Club Casino website, you are taken to a virtual world of a beachfront casino, where the sun shines over the turquoise sea and through the bending over coconut trees. To add to the jive, it feels really inviting with its sparkling cocktails of bonuses and carnivals of progressive jackpot games, that totally sets a beach party mode.
You have options to play on both instant-play platforms and download their web applications. Despite the jamboree of elements, the website is well designed with a neat layout and has superior agility. This quality is identical for the app and mobile casino as well.
The games are powered by Rival Gaming platform and include almost their entire catalogue of video slots, including their speciality i-Slots, and also features a good range of conventional casino games of Roulette, Baccarat, Blackjack, Video Poker and Bingo.
Here is a new and updated Malibu Club Casino review, that explores the improved elements of this site, that you can count on.
Malibu Club Casino Games
Malibu Club Casino doesn’t have a huge catalogue of games, being solely provided by Rival Gaming. Whatsoever, they do largely stock the best-rated titles, that consistently feature a decent payout scale, including the storyline infused i-Slots.
Of about 140+ games, more than 80 are video slots with around 22 i-Slots and 5 jackpot slot games. A big portion of the games is available on mobiles as well, since Rival specializes in crafting really agile, cross-platform suits that you can enjoy playing on the go.
There is no separate tab for the game lobby, it’s featured only at the home page. And every time you need to access the game lobby, you would have to come here at the home page.
When you select “all games” section, it redirects to the actual lobby, with a panel on the left-hand side that neatly categorizes the types of games as per classic slots, i-Slots, table games, mobile games etc. The number of games being radically small, and also because of the neat layout of the lobby, finding a game is really easy.
Moreover, they have this short intro attached with the slots, that makes way for a nice preview. There is also the option to play demo games, but it’s reserved for registered customers only.
i-Slots
Rival Gaming coined this newly developed technology of i-Slots, that is somewhat different from the typical 5-reel modern slots. In particular, i-Slots carry an expressive storyline, that may take its own course based on the combination of the reels the player lands on. Therefore, these have a distinct interactive element, that makes the gameplay more interesting.
As of now, Rival Gaming is the predominant producer of i-Slots, even though few others have tried their hand at the technology. Some of the most popular i-Slot games you can try out at Malibu Club Casino include As Reels Turn, Reel Crime, CIRQUE DU SLOTS, Cosmic Quest and Scary Rich. Most of the games are also available on mobiles.
Classic Slots
Whether you are a beginner or hovering into the nostalgic moods when things were all too simple with classic slots, there are some favourable classic 3-reel slots to satiate your desires. These include titles like Gold Rush, Ten Times Wins, Costume Party and many others. Most of the classic games are featured on the mobile casino.
Casino Games
There is a handful of virtual table and card games, including Baccarat, Blackjack, Craps, Card Poker, and Roulette. Not much variety to expect over here, just a basic range. The Roulette is available on European and American variants. There is also a Red Dog game.
Apart from these mainstream games, there are some speciality games on offer, including Bingo, Scratch Card, Keno and Sudoku Box.
Bonuses and Promotions
Just like the site design, a lot has changed about the Malibu Club Casino bonuses and promotions, available for both new and old customers. Even though the game lobby doesn’t get a separate tab, there is a separate “promotions” tab that redirects you to the current promos on offer.
Do note, that Malibu Club Casino constantly changes the bonus schemes, and not all bonuses are available at all the jurisdictions, despite Malibu Club accepting real money deposits from them. We strongly suggest you verify the authenticity of each bonus with the customer support once before you opt to deposit.
Welcome Bonus
The Welcome Bonus comes with a range of 200% to 300% match bonus on first 3 deposits, that’s worth up to €600. And to add to that, it comes with the active Malibu Club Casino no deposit bonus worth of €50. No deposit bonuses are awarded the moment you sign up at the casino and is not conditional to deposits. This bonus money can only be used to play slots and parlour games.
Good to know that the no deposit bonus is only valid for customers from select jurisdictions, that particularly includes the US and outlying areas, New Zealand, Italy, France, Sweden, Finland, Norway, Hong Kong and Australia. This also includes a 20% cashback on losses, in case you don’t win anything from the bonuses at all.
VIP Rewards Program
The Rewards Program playfully presented in the form of different beverage recipes, work pretty conventionally, with a total of 4 levels, that goes by the “comp point” system. Starting from €1 for 1-point ratio at level 1, it goes up to the top level where €1 equals 4 points.
You can get additional benefits like customer exclusive match bonuses, birthday bonus, freebies and cashback. The higher the level, the more the benefits.
Other Bonuses
Keep an eye on the promotions section as well as your inbox for exciting weekly and daily bonuses that are a constant. Malibu Club Casino has worked up a really pompous array of bonuses to entice customers willing to spend more time playing at the casino. And we say they are doing a good job in that segment.
- Some Bonus T&C You Must Know
First of all, there is no particular opt-in system, if you are eligible for a certain bonus, you’d be notified in your inbox, and you may choose to activate or not. It starts right from the no deposit bonus.
They are all sticky bonuses, meaning you can’t withdraw your money until and unless you complete a wagering requirement attached to your bonus, even if you have winnings from real money deposits of your own, and have not used the bonus money.
The minimum deposit for activating a bonus is €30 unless otherwise stated. And the maximum cashout won from no deposit bonuses is capped at €100. Finally, the standard wagering requirement for bonuses is x35 of the bonus money you have received.
Payment and Withdrawal Methods
Malibu Club Casino has a handful of options for online payment. They accept only Euro, US Dollars, NZ Dollars and Australian Dollars. The available payment methods are as follows:
- For Deposits: Visa & MasterCard Credit and Debit Cards, Skrill, Ecopayz
- For Withdrawals: Visa Credit and Debit Cards, Skrill, Bank/Wire Transfer
On a standard frame, the Visa deposits and Bank Transfer withdrawals are valid for all jurisdictions, others may not be available for all. The Bank/Wire Transfers attract a fee of €45. All other options of deposits, as well as withdrawals, are free of charge.
While the minimum deposit limit is €30, the minimum withdrawal limit should be above €100. The maximum cashout is capped at a maximum €2,500 per week ratio. This may be one-time cash out in a day, or accumulative withdrawal through multiple days in a week.
On a standard frame, the withdrawals take in about 2-3 days to hit your account, which varies for bank transfers though, since it also depends on the transfer speed of respective banks, especially from foreign grounds.
License and Security
There yet not much to say about the licence and security of Malibu Club Casino, save from the fact they are indeed now licensed under the Curacao Government. The casino has incorporated 128-bit SSL encryption so as to protect each banking transactions as well as personal data of its customers.
Malibu Club Casino does not accept registrations from players from the following jurisdictions: the United Kingdom, Canada, Mauritius, the Netherlands Antilles, Costa Rica, South Africa, the Cayman Islands, Afghanistan, Greece, Singapore, Malaysia, Indonesia and Russia among others. For specific information, do verify with the customer support.
Customer Support
The customer support is offered 24×7, over live chat, telephone and, of course, emails. Moreover, there are separate toll-free numbers for Australian and US players, respectively. They not only offer a very proactive support system, but the staff is also very courteous and friendly.
Don’t expect any chatbots here, they are real people out there, solving your most complex problems at ease. They have done a very good job in terms of customer service, that will definitely keep players impressed.
Frequently Asked Questions
– How secure is Malibu Club Casino?
Malibu Club Casino previously had a shaky reputation in terms of security, mainly because they did not have a license. But now as they do have a license from the Curacao Government, it seems to head to a better position. Moreover, they do use SSL encryption for transactions, which makes a whole lot of sense for secure deposits and withdrawals.
– Who is eligible for the welcome bonus and no deposit bonus?
Players above 21 years of age, and coming either of the following jurisdictions may be eligible for the welcome bonuses, including no deposit bonuses: the United States, Australia, New Zealand, Belgium, France, Italy, Norway, Finland, Sweden and Hong Kong.
– What is the system requirement for downloading the casino application?
For downloads, there is a web application as well as a mobile app. The Web App supports Windows system, with the minimum requirement being basic Windows 98’ system with Pentium II 500, 64-bit memory.
For the Malibu Club Casino mobile, there are no apps. Instead, you can log into their instant-play mobile site, from your Android, iPhone, iPad or just about any other smart device of any OS, to access all the mobile games, promotions and activities. You may go for a standard registration form fillup, or skip the manuals with a QR code scanning from your respective device and that’s it! You are registered.
– How to install Malibu Club Casino on my Windows PC?
Simply click on the download button, and it will install the file in your system, which you have to “RUN”. Once that’s done, the software will automatically launch on your PC.
– Why am I getting “error message” while launching the software?
If you are getting the message “Error Occurred While Loading the Archive” then most likely your device is not a Windows one, or maybe an older version than Windows 98. If this problem persists, then you can better get on with playing on the web-based platform, by logging in via browsers.
– What is the RTP rate of Malibu Club Casino?
We are looking to substantiate the same, as of now, the RTP range is pretty obscure. Whatsoever, we are under the impression that Malibu Club Casino offers a decent payout percentage to its customers, with the best options for slots gaming.
You can verify the payout range from the Customer Support, but it’s really more authentic if an independent auditor spoke for it, instead. So watch this space till we find out a more specific answer to this query, as we have certainly raised a concern.
– How soon can I expect my withdrawal to process?
Your first withdrawal is subject to a KYC verification, which may take several days, based on the quality of the soft copy you have submitted. Once you are clear, the withdrawal process takes a typical 4-5 days to show on your account.
However, for bank transfers, you may have to wait for another 2-3 days, based on your bank’s policies for approving such transactions.
– What documents & personal information do I need to share for the KYC?
You will need to provide ID proof, Address proof and financial statements. Therefore, you need to submit a clear view scanned copies of your driving license, utility bills, or any other document that serves the purpose, along with bank statements of several months. For more detailed information, you may contact the support team.
Conclusion
Malibu Club Casino has worked out a really neat and well functional new website and mobile casino that is fresh and incredibly compatible with multiple devices. Honestly, Malibu Club Casino, yet still does not have the most impressive portfolio that will make a huge impact on prolific punters, for customers may be drawn to this casino mostly to try out the i-Slots and move on.
Whereas, thanks to the newly revamped site design and spectacular array of bonuses and promotions that this casino has cued up, it may as well succeed in keeping customers hooked for more time.
We did not like the fact that most of the bonuses and promotions are valid at only a handful of jurisdictions and the fact that many countries that are allowed to deposit real money are deprived of the bonuses and many rewards benefits.
Frankly, there are other casinos from the same region that have a more inviting global presence. But if you are under its arena, notably among the US and Australian players, you are definitely up for some good deals.
The casino also gets a seal of approval from casinodirectory.com and moneyslots.net, that is a good sign that it is ready for a fresh start. Another incredible element about this casino is their omnipresent customer support, that is provided for 24×7 and has multiple toll-free lines for Australian and US customers.
We won’t say that you must try out this casino since it still has a long way to go in terms of transparency and trustworthiness, but since they are now licensed under Antillephone N.V and got a seal of approval from the third-party reviewers, it can be considered to be worth a try. Moreover, the more people play here, the more it is evident how much it has really improved.
