General overview
The StarGames brand has been around for over 10 years, i.e. since 2002, and in 2007 it was acquired by Europe Entertainment Ltd which operates under a license by the Malta Gaming Authority (EU).
It rose to fame due to the Novomatic slots by Greentube it features prominently on both desktop and mobile. StarGames still enjoys near-exclusivity on these games in the countries where they’re most popular. Its core markets are Germany, Poland, Netherlands, Czech Rep, Hungary, and Russia mainly due to the immense success of Novomatic games in these geos.
The gaming site often ranks in the top 50 casinos worldwide, and the analytic sites SimilarWeb and Alexa list it as one of the top sites in Germany and also in the world due to the 40+ million visitors it attracts every month.
StarGames Casino games
StarGames is mostly famous for its Slot Games (Novomatic by Greentube), namely:
- Book of Ra, Book of Ra Deluxe, and Book of Ra 6 Deluxe – the biggest in Germany
- Sizzling Hot Deluxe – massive in Poland
- Random Runner Classic – the famous Dutch slot
- Lucky Lady’s Charm deluxe – huge in Russia
- Multi Dice and Super Dice – by far the top games in Hungary
The games are available for instant play on desktop and mobile. The website is optimized for iOS and Android.
Also available are Roulette, Blackjack, and Baccarat on 2 different Live Casinos (by Evolution and by Extreme Live Gaming), as well as Skill Games (by Greentube) like Backgammon and Solitaire, and Poker (by Greentube). Sportsbook is also on the way.
StarGames Casino Bonuses and Promotions
The Welcome Bonus is 100% up to €500. Here are its Terms and Conditions:
“Bonus money extends your gaming pleasure! You will receive a bonus credit, which you can convert into normal money by using real money stakes in your games. With each real money stake you earn points to redeem the bonus credit. If you achieve the required number of points, your bonus credit will be automatically converted into real money. You only ever collect points to redeem ONE bonus credit. If you have multiple bonus credits, you can only convert one at a time into real money, so you are only ever collecting for the current bonus. The required number of points that you need to reach to convert a bonus credit is dependent on the amount of the bonus. Please note that bonus credits can expire after a certain period of time or through a payout. Bonus credits which have not been converted by this time may be forfeited in this case. If you do not currently have any bonus money, you do not collect points.”
There is also a Loyalty Programme in place wherein players unlock Statuses by playing more and more. Each status has its own recurring bonus:
- Silver Status: €3 monthly bonus
- Gold Status: €7 monthly bonus
- Platinum Status: €20 monthly bonus
- Diamond Status: €500 monthly bonus
Various online slot games have wildly different jackpots, bonus rounds, and free spins. Visit the individual game info on the site for more information.
Payment/withdrawal methods, and player restrictions
Deposit/withdrawal methods include Bank Transfer, Credit Card, Skrill (Moneybookers), Neteller, PaySafe, Ukash, and many more that vary from country to country.
Minimum deposit is €10.
Minimum withdrawal is €15.
Cash-out time depends on the chosen provider.
This is the updated list of countries StarGames does not accept players from due to legal reasons:
Austria, Canada, Denmark, France, Italy, Romania, Spain, Switzerland, Turkey, United Kingdom, and the United States of America. The website is also blocked by the ISPs in Belgium, Bulgaria, and Estonia. They can operate in Greece, Hungary, and Latvia only on the stargames.net domain.
StarGames Casino Customer Support
Customer Support is available 7 days a week between 8am-10pm (CET) in both English and German via email ([email protected]) and phone:
Germany: 0180 5407820 (€0.14/min. using a German landline, €0.42/min. from a mobile)
Austria: 0820 40 10 40 (€0.13/min. using an Austrian landline)
Switzerland: 0848 40 10 40 (CHF 0.11/min. using a Swiss landline)
International: 00356 2779 0691 (€ 0.045/Min., support provided in English)
